Question 1

Will you contact our client directly?

Accepted Answer

No. We work entirely behind the scenes through you. Your client only ever hears from you, we never reach out to them directly or brand anything as our own.

Question 2

How does pricing work?

Accepted Answer

We work on a time and material basis, billed hourly, typically starting from USD 25-30/hour depending on project complexity. You can mark this up however works for your business when pricing it to your client.

Question 3

Is Wix the right platform for something this complex?

Accepted Answer

In most cases, yes, Velo can handle far more than people expect. For larger-scale platforms, we'll always give you an honest read on what Wix can and can't support long-term, rather than overselling it.

Question 4

Can you join a call with us to scope a project before we bring in the client?

Accepted Answer

Yes. We're happy to hop on a quick call with just your team to understand the ask and give a rough estimate before anything goes to the client.

Question 5

What's the typical turnaround time?

Accepted Answer

Depends on scope, smaller integrations (like a CRM sync or a custom form) usually take 1-2 weeks, while larger builds (member portals, marketplaces) can take 4-8 weeks or more. We'll give you a clear timeline estimate once we understand the requirement.

Question 6

Do we need to give you full access to our client's Wix account?

Accepted Answer

Only collaborator-level access needed to do the Velo development, nothing more. Access can be limited or revoked once the project is complete.

Question 7

What if we only have one-off Velo needs, not ongoing work?

Accepted Answer

That's fine. We work with agencies on single projects as well as ongoing partnerships, there's no minimum commitment required.

Question 8

Who owns the code and final product?

Accepted Answer

Your client does. Everything is built directly into their own Wix account, so there's no lock-in or dependency on us afterward.

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Frequently Asked Questions

Will you contact our client directly?

How does pricing work?

Is Wix the right platform for something this complex?

Can you join a call with us to scope a project before we bring in the client?

What's the typical turnaround time?

Do we need to give you full access to our client's Wix account?

What if we only have one-off Velo needs, not ongoing work?

Who owns the code and final product?

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