What happens if my work exceeds 24 hours in a year?

If the allocated 24 hours are fully utilized, any additional work will be evaluated and quoted separately based on the scope and complexity. This ensures flexibility without limiting your requirements.

Can unused hours be carried forward to the next quarter?

No. AMC follows a non-rollover policy, meaning unused hours expire at the end of each quarter. This helps maintain a structured support cycle and availability.

Is SEO included in the AMC?

AMC includes only basic SEO-related updates, such as content changes or meta updates. Advanced SEO activities like keyword research, optimization strategies, or campaigns are not included and can be offered separately.

How do I submit support requests?

All support requests must be submitted via email. This ensures proper tracking, prioritization, and timely resolution of tasks.

Does AMC include emergency or urgent support?

Emergency or priority support requests are not included in the AMC and will be handled as separate paid requests, depending on urgency and availability.

What if I need new features or integrations?

New features such as: • Custom functionality • Third-party integrations • Payment gateways are outside the AMC scope and will be quoted separately based on requirements.

Will my website be regularly monitored?

Yes. AMC includes regular website monitoring, including: • Performance checks • Website health reviews • Bug identification and fixes This ensures your website remains functional and up to date.

What if my request is very small - will it still consume full hours?

No. Time is calculated based on the actual effort required, ensuring fair usage of your allocated hours without unnecessary rounding.

What if I want to cancel AMC midway?

AMC is billed on a quarterly advance basis. Cancellation can be done before the next billing cycle; however, payments already made are non-refundable for the ongoing quarter.

What is considered a “minor change” vs “major work”?

• Minor changes include: ○ Text or image updates ○ Layout adjustments ○ Button or link changes ○ Small styling tweaks • Major work includes: ○ New feature development ○ Custom coding ○ Full redesign (UI/UX changes) ○ Integrations or complex functionality Major work is not covered under AMC and will require a separate quotation.

Can I request multiple small changes at once?

Yes, multiple requests can be submitted and will be handled within the allocated hours.

Stop Worrying About Your Website.

We Handle Everything.

Ongoing website updates, performance optimization, and expert support—

so your business keeps growing without technical stress.

Book a Call

Is Your Website Being Ignored After Launch?

1. No time to update content?

2. Website feels outdated?

3. Slow performance affecting users?

4. SEO not improving?

5. Small issues piling up?

Your website needs regular care - not just a one-time setup.

Introducing Wix Care Plan

A structured monthly website care program designed to keep your website updated, optimized, and aligned with your business goals.

Monthly updates & improvements

Performance monitoring

SEO health checks

Dedicated expert support

Choose the Right Plan for Your Business

Starter Plan

₹999

/month

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Features

1 Users

Basic tools & setup

Email Support

Basic Reports

Growth Plan

₹1,999

/month

There are many variations of passages of Lorem Ipsum available, but

Features

Up to 5 Users

Advanced tools & automation

Priority Support

Advanced Insights

Enterprise Plan

₹3,999

/month

There are many variations of passages of Lorem Ipsum available, but

Features

Unlimited Users

Full suite + custom solutions

Dedicated Manager

AI-Powered Analytics

Wix Care Plan (For Indian Clients)

₹3,000

/month

Engagement Terms

Fixed INR 36000 (Including GST) per year per website

Payment: Quarterly advance (INR 9000)

Support requests to be submitted via email

Hours allocation: 6 hours per quarter, no carry forward

Book a Call

Inclusions

Up to 24 hours annually (6 hours per quarter), non-rollover basis

Content updates (text, images, banners)

CMS updates (collections, data, listings)

Minor adjustments in Wix (layouts, styling tweaks, button or link updates)

General website maintenance and support (Regular monitoring of website uptime and performance, website health, checks of website components, Bug fixing, and error resolution)

Response time: Within 48 hours (2 working days) of request submission

Exclusions

New feature development or advanced functionality (custom code, third party integrations, app development)

Major redesign or complete UI or UX revamp

SEO or marketing campaigns beyond basic updates

E-commerce setup or payment gateway integrations

Data migration, large-scale content upload, or bulk imports

Emergency or priority support outside standard scope (can be quoted separately)

Right Plan for Your Business

Frequently Asked Questions

The client is responsible for purchasing the domain and hosting. Our team can assist you in setting it up, ensuring your website is up and running smoothly.

Hosting Pricing Plan Link:https://www.wix.com/premium-purchase-plan/studio
Ownership of the website will be transferred to you upon the receipt of 100% payment. Once the payment is settled, you'll have full control over your website.
Yes, after the completion of your website, we will provide a CMS (Content Management System) demo. This demo will help you understand how to manage and update basic content on your website independently.
Absolutely! Our websites are built on WIX, which has a user-friendly interface. After the CMS demo, you'll be able to change basic content on your website without any technical assistance.
We recommend using Razorpay, PayPal, or similar services. Please note that these gateways may charge a fee for each transaction. The merchant account activation will need to be handled by the client.
Yes, we encourage you to share reference designs to ensure the website aligns with your vision. Alternatively, you can select from the predefined templates available in WIX Studio, which offers a variety of templates that can be customized for faster execution and tailored to meet your needs.
WIX is a low-code platform, so minimal basic maintenance is required. For any change requests, the cost will depend on the complexity of the changes. We will provide a detailed cost estimate based on your specific requirements.
Clients are responsible for providing and verifying website content/images. While we can assist with content creation using tools like ChatGPT, content provision and verification remain the client’s responsibility, as this is not included in the website development tasks.

Got Questions? We’ve Got Answers

Clear & Transparent Terms

01

Quarterly billing in advance

Billed every 3 months upfront

02

No Unused Hours Rollover

Unused hours don’t carry forward

03

Fixed Monthly Support Scope

Defined support scope each month

04

Additional Work Extra Cost

New features priced separately

05

Client Handles Hosting & Domain

Hosting and domain by client

Let Us Take Care of Your Website—So You Can Focus on Your Business

Looking for a reliable Wix website development company in India? Partner with LowCodeWebsite to build a professional, scalable, and SEO-friendly Wix website.

Book a Call

Stop Worrying About Your Website.

Is Your Website Being Ignored After Launch?

Introducing Wix Care Plan

Choose the Right Plan for Your Business

Starter Plan

₹999

Growth Plan

₹1,999

Enterprise Plan

₹3,999

Wix Care Plan (For Indian Clients)

₹3,000

Right Plan for Your Business

Frequently Asked Questions

Got Questions? We’ve Got Answers

What happens if my work exceeds 24 hours in a year?

Can unused hours be carried forward to the next quarter?

Is SEO included in the AMC?

How do I submit support requests?

Does AMC include emergency or urgent support?

What if I need new features or integrations?

Will my website be regularly monitored?

What if my request is very small - will it still consume full hours?

What if I want to cancel AMC midway?

What is considered a “minor change” vs “major work”?

Can I request multiple small changes at once?

Clear & Transparent Terms

01

02

03

04

05

Let Us Take Care of Your Website—So You Can Focus on Your Business

About Us

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